Your customer feedback, analysed and actionable.

Automatic insight capture & categorisation across channels. Detect patterns, understand context and drive product growth.

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Unify feedback, discover trends, drive impact

Eliminate manual tagging
Tie feedback to revenue

Align product & GTM teams
Prioritise confidently

Understand what your customers care about

Align automatically captures and categorises customer insights from all your qualitative data sources and makes their meaning queryable for your product team.

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An illustration of different topics and their sentiment

What you can do

Prioritise confidently

Questions like “who else has brought this up?” or “what’s the most critical problem for a particular user segment?” are no longer difficult to answer.

See what customers are saying: Explore what topics your customers talk about, how often and in what context.
Discover trends as they emerge: Align automatically detects trends in customer feedback and estimates the level of impact.
Dig deeper into context: Segment your topics & insights by criteria that matter to you like deal or company size, data source and timeline.
Build cross-functional alignment: Bridge the gap between product, sales and support by focusing on customer feedback at scale.